Refund & Exchange Policy

At SaaD Holdings, we want our customers to be satisfied with their purchases. Please read the following policy before making a purchase.

Exchange Policy

  • Exchanges are accepted within 7 days from the date of purchase/delivery.

  • The product must be unused, unworn, unwashed, and in its original condition.

  • All original tags, labels, packaging, and proof of purchase must be available.

  • Exchanges are subject to product availability.

  • If the requested replacement item is unavailable, customers may select another item of equal or higher value by paying the price difference.

  • Items purchased on sale, clearance, or under special promotions may be subject to different exchange conditions.

No Refund Policy

  • We do not offer refunds or cash refunds for purchased products.

  • Once a purchase has been completed, the order cannot be cancelled for a refund.

  • Exchange requests will only be considered if they meet the conditions stated above.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after receiving your order. We will review the issue and, where applicable, arrange an exchange.

Customers may be required to provide photographs or other details of the item to help us verify the issue.

Important Notice

SaaD Holdings reserves the right to refuse an exchange if the product does not meet the conditions of this policy or shows signs of use, washing, damage, alteration, or improper handling.

For exchange assistance, please contact our customer service team with your order number and purchase details.

SaaD Holdings
Thank you for shopping with us.